Pricing
Transparent plans for growing teams and enterprise operations.
Pricing
Kanalia Pro and Enterprise
Both plans give you the complete Kanalia platform — the difference is how you send on WhatsApp. Pro runs on our shared platform number with 5,000 messages included. Enterprise runs on your own verified WhatsApp number and message charges are billed directly to you by Meta.
For growing teams
Kanalia Pro
Everything included, live in days.
$50/month
Run customer communications, automation and CRM from one connected workspace.
Included on Pro
- Unified workspace
- WhatsApp and email
- Unified Inbox
- Action Center
- AI Bots
- Automations
- Quick Replies
- Drip Follow-up
- CRM
- Profiles, History, Timeline
- Segmentation, Notes, Tasks
- Campaigns
- Consent management
- Templates
- Documents
- Link Builder
- Tracking Pixel
- Routing Rules
- Agents & Assignment
- SLA Policies
- 5,000 messages per month included
Built for scale
Kanalia Enterprise
Your own official WhatsApp number
Run customer communications on your own verified WhatsApp Business number through the official API. Message charges are billed directly to you by Meta, with no platform allowance in between.
$100/month
Centralise communications across teams and locations on your own number, with enterprise-level control and visibility.
- Complete Kanalia platform
- Official WhatsApp API with your own number
- WhatsApp messages billed directly by Meta
- Advanced usage analytics and audit trail
- Multi-site operations and priority support
What Enterprise adds
- Official WhatsApp API with your own number
- Advanced usage analytics
- Complete customer audit trail
- Unlimited internal recipients
- Enterprise templates
- Multi-site and multi-team operations
- Priority support
Not included
- 5,000-message Pro allowance (messages are billed by Meta directly)
Compare the plans
WhatsApp number & message billing
WhatsApp number
- Kanalia Pro
- Shared Kanalia platform number
- Kanalia Enterprise
- Your own number on the official WhatsApp API
Message allowance
- Kanalia Pro
- 5,000 messages per month included
- Kanalia Enterprise
- No platform allowance — billed by Meta
WhatsApp conversation charges
- Kanalia Pro
- Covered within your included allowance
- Kanalia Enterprise
- Billed directly to you by Meta
Communications
Unified inbox (WhatsApp, email, voice)
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Email communications
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Conversation history across channels
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
AI & automation
AI Bots
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Automations
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Quick Replies
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Drip Follow-up
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Campaigns
WhatsApp and email campaigns
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Consent management
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Templates
- Kanalia Pro
- Standard templates
- Kanalia Enterprise
- Enterprise templates
Internal recipients
- Kanalia Pro
- Standard
- Kanalia Enterprise
- Unlimited
CRM
Customer profiles and timeline
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Segmentation, notes and tasks
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Operations
Agents & Assignment
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Routing Rules
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
SLA Policies
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Action Center
- Kanalia Pro
- Included
- Kanalia Enterprise
- Included
Corporate control
Advanced usage analytics
- Kanalia Pro
- Not included
- Kanalia Enterprise
- Included
Complete customer audit trail
- Kanalia Pro
- Not included
- Kanalia Enterprise
- Included
Multi-site and multi-team operations
- Kanalia Pro
- Not included
- Kanalia Enterprise
- Included
Support
- Kanalia Pro
- Standard support
- Kanalia Enterprise
- Priority support
On Kanalia Enterprise, WhatsApp conversation charges are billed to you directly by Meta for your own number. See Meta's WhatsApp pricing.
Own number
Official WhatsApp API
Multi-site
Locations & Teams
Priority
Support
KANALIA Enterprise
Communication infrastructure built to scale with your organisation.
Centralise customer communications across teams and locations while maintaining visibility, control and operational consistency.
Greater Capacity
Designed for organisations managing larger communication volumes.
Multiple Teams & Locations
Coordinate customer operations across departments, offices and locations.
Advanced Analytics
Understand communication activity and platform usage at an organisational level.
Customer Audit Trail
Maintain visibility into customer interactions and operational activity.
Priority Support
Give critical operations access to priority assistance.